Buying clothes online means guessing, and we'd rather you didn't have to. Order it, try it on at home with your own shoes and your own mirror, and if it isn't right, send it back within 30 days of delivery for a full refund.
No restocking fee, no explanation required. One email to our team and we sort it.
We don't add a style because it photographs well. Every piece is checked on the things you notice after a month: whether the lining sits flat, whether the seams hold, whether the colour survives a wash.
That's why our range is smaller than most. If it wouldn't earn a place in our own wardrobe, it doesn't go in the store — and it ships free to your door anywhere in New Zealand.
Yes. All payments on our website are protected using SSL encryption and secure payment gateways, ensuring that your personal and payment information remains fully secure during checkout.
We accept Visa, Mastercard, Apple Pay, Google Pay and Shop Pay.
For more information about how payments are processed, please see our Payment Policy
We offer a 30-day return policy, which means you have 30 days after receiving your order to request a return.
To start a return, please contact our support team at support@cole-avery.com Once your return request is approved, we will provide instructions on how and where to return your item.
For full details about returns and refunds, please see our Return & Refund policy
Orders are typically processed within 2–3 business days.
After processing, delivery usually takes 4–9 business days, depending on your location within Australia.
Total delivery time: 6–12 business days.
For complete shipping information, please read our Shipping Policy
Once your order has been dispatched, you will receive a tracking number via email.
You can track your parcel using the tracking number on our Track Your Order.
Yes. We offer free shipping on all orders within the new zealand, with no minimum purchase required.
For more information about shipping rates and delivery times, please read our Shipping Policy
