About Us
Cole & Avery is a womenswear label for the moments that ask a little more of you — a winter wedding, a first day in a new role, a dinner you'd rather not overthink. We started with occasionwear and grew into a full wardrobe, because the women who shop with us don't live in one category.
What we sell
Our collection spans occasion dresses, tailored sets and workwear, knitwear, jumpsuits and footwear. Every style is chosen for three things: how it fits, how the fabric behaves, and how it holds up after the tenth wear rather than the first. We'd rather carry fewer styles that earn their place than a catalogue nobody can navigate.
Who we are
Cole & Avery is operated by PK Global Ventures LLC, registered in the State of Delaware, United States (company number 30-1460726). We run the online store, customer service and the logistics network that brings each order to your door.
Australia and New Zealand
We serve customers across both countries. Orders are processed within 2–3 business days and delivery typically takes 4–9 business days depending on your location, so most orders arrive within 6–12 business days in total. Every order ships free and comes with a tracking number the moment it leaves our facility, and our support team works Australian hours so you're never waiting overnight for a reply.
How we work
- Free tracked shipping to every address in Australia and New Zealand
- A 30-day money-back guarantee, no forms and no questions
- Size guidance on every product page, because returns are nobody's idea of fun
- Support in Australian hours, with a real person reading every message
Our mission
To make getting dressed for something that matters feel simple. That means honest sizing, fabrics that behave, prices that don't require a justification, and delivery you don't have to chase.
Contact
Store name: Cole & Avery
Company name: PK Global Ventures LLC
Company number: 30-1460726
Company address: 8 The Green, Suite A, Dover, DE 19901-3618, United States
Email: support@cole-avery.com
Phone: +61 489 987 136
We aim to reply within 24 hours.
Customer service hours
Monday to Friday: 9am – 5pm (AEST)
Saturday and Sunday: 11am – 4pm (AEST)