30-day return policy
Secure payments
For nights that ask for a little more presence — and nothing more than that.
Darcie is an evening dress that holds its own across the table, the room, and the photos.
The piece that earns its place in your formal wardrobe for years.
Orders are processed within 2–3 business days.Once shipped, delivery within Australia typically takes 4–9 business days depending on your location.
Estimated total delivery time: 6–12 business days.
You will receive a tracking number once your order has been shipped.
For full details, please see our Shipping Policy.
We offer a 30-day return policy.
If you are not satisfied with your purchase, you may request a return within 30 days of receiving your order.
Items must be unused and returned in their original packaging.
If your item arrives damaged, defective, or incorrect, please contact us within 7 days of delivery.
For complete return instructions, please see our Return & Refund Policy.
If you have any questions, our support team is happy to help.
Store name: Cole & AveryCompany name: PK Global Ventures LLCCompany number: 30-1460726Warehouse Address: 103 The Eyrie, Eaglemont VIC 3084, AustraliaCompany Address: 8 The Green, Suite A Dover, DE 19901-3618, United States
Email: support@cole-avery.comPhone number: +61 489 987 136We aim to respond to your inquiries within 24 hours.
Customer Service HoursMonday to Friday: 9am - 5pm (AEST)Saturday and Sunday: 11am - 4pm (AEST)
We offer a 30-day return & refund policy if, for any reason, you are not satisfied.
At Cole & Avery, you always enjoy free shipping on all your orders.
If your purchase doesn’t meet your expectations, you can return it within 30 days after delivery.
Shop with confidence using our secure checkout protected by modern SSL encryption.